Watch our Insider interviews!
A roundup of videos featuring company insiders and clients sharing how CCP supports program launches, drives growth, and enhances patient satisfaction
Concierge medicine pioneer Wayne Lipton, CCP Managing Partner
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20 years of Concierge Medicine: How the industry has grown and adapted to meet the needs of a changing healthcare marketplace"We're seeing a tremendous boom right now in concierge care, and the reason for it is, there's a demand. Patients want more one-to-one services. They actually enjoy having a doctor act as their coach and quarterback. It's a demand product. Patients don't join a concierge care program because it's there, they join because they want to be members. In fact, they are making a choice. And that's why we call the company Concierge Choice Physicians."
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CCP client Joe H. Nguyen, MD, Partner Physician, Mission Heritage Medical Group
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Who, What, Where? Navigating the Physician Participation ProcessDr. Joe Nguyen's practice is built on a foundation of compassion, concern and caring. He believes in taking time to get to know each of his patients and their families on a personal level. Dr. Nguyen received his undergraduate degree in Biology at Loma Linda University. He completed his Internal Medicine Internship and Residency training at Loma Linda University as well. Dr. Nguyen is certified by the American Board of Internal Medicine.
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Erica Rios, CAPM, CCP Project Management Director
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How CCP Facilitates Communication between physicians and members"Member communication is one of the greatest factors impacting member retention." Listen to Erica Rios as she explains why frequent doctor-to-patient communication is so valued by members, and how CCP makes it a snap for physicians to do so.
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Allison Geddish, CCP Director of Membership Development
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CCP's Approach to Membership Growth and Development"Membership growth starts during a program’s launch, but certainly doesn’t end there! CCP surveys members yearly, and we use these survey results to help customize marketing strategies that support our physician clients. We consider their patient base and unique practice elements to create consistent marketing plans to pursue new members. This may include things like: visual marketing, campaign outreach via phone, mail or email, web-based marketing and support, advertising and more."
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